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Contact Sales

If your question isn't answered in the FAQ below, please contact our sales team and someone will get back to you within one business day. If you need technical help, visit our support page.


Frequently Asked Questions

  1. How do I purchase additional users for a license I already bought?

    GitLab follows a true-up model that allows you to have more users than you paid for, and then pay for them when you renew your license. You can read more about it on our license FAQ.

  2. How much does a license for GitLab cost?

    Pricing information is listed on our pricing page.

  3. Do you have special pricing for open source projects or educational institutions?

    Yes! We provide free Gold and Ultimate licenses to qualifying open source projects and educational institutions. Find out more by visiting our GitLab for Open Source and GitLab for Education program pages.

  4. What is the difference between Core, Starter, Premium, Ultimate, and

    All of the features and benefits of the different GitLab offerings can be found on the pricing page.

  5. What are the advantages of each GitLab offering?

    The main benefits of each offering can be found on our pricing page.

  6. What tools does GitLab integrate with?

    GitLab offers a number of third-party integrations. Documentation on which ones and how to integrate them can be found in our documentation on integrations.

  7. How do I install GitLab using a container?

    You can find out about installing GitLab using Docker in our documentation.

  1. What is the difference between GitLab and (other Git solution)?

    You can see all the differences between GitLab and other popular Git solutions on our comparison page.

  2. Do you offer any discounts for GitLab?

    GitLab Core is open source and completely free for anyone to use. We don’t currently offer any discounts for the Enterprise subscriptions.

  3. How do I migrate to GitLab from (other Git tool)?

    You can see all the migration instructions to move to GitLab from other popular version control systems in our documentation.

  4. Is GitHost still available?

    No, we are no longer accepting new customers for GitHost. More information is available in the GitHost FAQ

  5. How do I upgrade from GitLab Core to one of the Enterprise subscriptions?

    If you want to upgrade from GitLab Core to one of the Enterprise subscriptions, you can follow the guides in our documentation.

  6. As an unofficial reseller, what happens after I place an order on behalf of my customers?

    GitLab will process the order and send the customer a EULA request directly to the email address provided. Once they have accepted the terms of the EULA, the license key will be sent directly to them.

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