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Executive Business Administrators

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Intro

This page details processes and general guidelines specific to the Executive Business Adminstrators (EBA's) at GitLab. The page is intended to be helpful, feel free to deviate from it and update this page if you think it makes sense.

Executive Business Administrator Team

Meeting request requirements

If you would like to schedule a meeting, email or slack the EBA with the following information:

In the event that you have a same day request, you can send the above information in the "eba-team" Slack channel and @ mention the appropriate EBA.

Suggested formats for calendar invites within Executive Group (E-Group)

Make sure to include the following in the description:

Meetings in the boardroom

For all external parties meeting with CEO, the EBA should include the following verbiage and links in the calendar invite:

GitLab is a very transparent company and many things that are normally confidential can be found in our handbook, available online. Please consider looking at the following pages prior to our meeting:

EBA to the CEO to collect contact information before an in-person meeting with CEO and include in the calendar invite

Executive cell:

Guest cell:

Copy-paste building access instructions into the calendar invite from the "GitLab Mission Control Access Instructions" Google Doc.

Public engagement

The public process does two things: allows others to benefit from the conversation and it acts as a filter since there is only a limited amount of time so we should prioritize conversations that a wider audience can benefit from.

General scheduling guidelines

E-Group In-person Meetings

There should be one invite for all attendees that includes the following:

Travel

EBAs research the best option for a flight and book it according to their executive's schedule. If the Executive requires approving the flights beforehand, please follow that process before booking. Make sure to add a calendar item for 2 hours before take off for check in and add a separate one for travel time before that in the exec's calendar. If a flight was changed or not taken due to delays or other circumstances, make sure to check with the airline for the current flight status.

Expensify

OKRs

Scheduling preferences for Sid Sijbrandij, Co-founder and CEO

CEO Email Management

Travel preferences

Current preferences for flights are:

Pick your brain meetings

If people want advice on open source, remote work, or other things related to GitLab we'll consider that. If Sid approves of the request we suggest the following since we want to make sure the content is radiated as wide as possible.:

  1. We send an email: "Thanks for being interested in GitLab. If we schedule a meeting it will follow the format on /handbook/ceo/#pick-your-brain-meetings Are you able to submit a draft post with us within 48 hours of interview? GitLab is a very transparent company and many things that are normally confidential can be found in our handbook, available online. Please consider looking at the following pages prior to our meeting: Company strategy including planned going public date: https://about.gitlab.com/company/strategy/ Our Objectives and Key Results per quarter: https://about.gitlab.com/company/okrs/ All team members and numbers per department: https://about.gitlab.com/company/team/ Handbook of 3000 pages with all our processes: https://about.gitlab.com/handbook/ Pricing plans: https://about.gitlab.com/pricing/ Pricing strategy: https://about.gitlab.com/handbook/ceo/pricing/ History: https://about.gitlab.com/company/history/ About: https://about.gitlab.com/company/ "
  2. If we receive a positive answer we schedule a 50 minute Youtube Public Live Stream. For an example of an interview see this one about stress in remote work.
  3. Within 48 hours you share a draft post with us in a Google Doc with suggestion or edit rights for anyone that knows the url.
  4. You can redact anything you don't want to publish.
  5. Our executive administrator will work with you to publish the post if we agree that it fits with our current marketing plan and would be a good fit for our audience. The EBA-team will follow up to make sure the draft post is submitted and coordinate with Content Marketing to cross-post on our blog.
  6. A great examples of this in action are the first few times we did this /2016/07/14/building-an-open-source-company-interview-with-gitlabs-ceo/ and https://news.ycombinator.com/item?id=12615723. Both got to nr. 1 on Hacker News.

Reply to emails: Thanks for wanting to chat. I propose we meet in the format proposed on /handbook/ceo/#pick-your-brain-meetings so that other people benefit from our conversation too. If you're up for that please work with Cheri (cc:) to schedule.

Scheduling Pick Your Brain meetings

Scheduling for Michael McBride, CRO

Scheduling for Paul Machle, CFO

Scheduling for Eric Johnson, VPE

Scheduling for Todd Barr, CMO

Scheduling for Mark Pundsack, VP of Product Strategy

Scheduling for Scott Williamson, VP of Product