Ben King's README

README for Ben King (Support Engineer (APAC))

Ben’s README

This README is designed to give you a bit of background information on me.

About me

Hi! I started with GitLab in December, 2021 as a Support Engineer for the APAC region. I live near Sydney, Australia 🇦🇺 and my primary operating hours are 8 AM to 4 PM (Australian Eastern).

Coffee Chat topics

If you’re reading this, you might be trying to find things we can talk about for a coffee chat or 1:1.

Here’s a bunch of topics I’ll be happy to talk about:

Games

Books

Favourites include:

Places

These are some places I’ve visited that I am always keen to talk about:

My working style

I like to work from the early A.M. (my time) which overlaps with part of the AMER region. If you are in AMER, we should chat in your afternoon!

I have a tendency to “dive-in” head first into a ticket, even if I am not sure how it will be resolved. I like to learn as I go as hands-on is the best way for me to develop skills. If you want to pair, we should aim for tickets that we might both be unfamiliar with.

How to communicate

I keep Slack and Email open all-day, so I encourage you to reach out to me with whatever suits you for async communication. If we have too much back-and-forth via messaging we should switch to a Zoom call to speed things up.

Weaknesses

I come from a bare-metal, server hosting industry. This means a lot of my experience comes from investigating physical hardware and networking faults. With this, my application-layer knowledge is still developing, especially when it comes to high-availability, kubernetes, databases, and external cloud providers.

Strengths

I have experience with a variety of networking concepts, particularly lower levels of the OSI model. When in doubt, remember: It was DNS. I enjoy the idea of “Self-Hosting” so I use docker to run a variety of services at home, running things like NextCloud, Pi-Hole and of course GitLab!

WFH Setup

Item Brand
Web Camera Logitech C920 HD PRO WEBCAM
Microphone Audio-Technica AT2005USB
Chair AK Racing K7
Monitor Kogan 34" 144Hz Ultrawide
Headphones Sony Noise Cancelling WH1000XM4