Public Issue Tracker- please use confidential issues for topics that should only be visible to team members at GitLab.
Chat channel- please use the #finance chat channel in Slack for questions that don't seem appropriate for the issue tracker or internal email correspondence.
Accounts Payable- inquiries which relate to vendor, merchant, and contractor invoices should be sent to our Accounts Payable mailbox - ap@gitlab.com. Of course, electronic copies of all invoices should be sent to this address upon receipt.
Accounts Receivable- customer billing inquiries should be sent to our Accounts Receivable mailbox – ar@gitlab.com
For commonly requested company information, please visit our wiki page.
Forms
Login information for the following accounts can be found in the Secretarial vault on 1Password:
If you need this information but cannot find it in your shared vaults, check with PeopleOps to get access.
Vendor and contractor invoices are to be sent to ap@gitlab.com. An invoice template can be found in Google Docs by the name of "Invoice Template".
In many cases, VAT will not be payable on transactions between GitLab BV and EU-based vendors/contractors, thanks to "Shifted VAT". To make use of this shifted VAT:
The finance and accounting tech stack includes the following applications:
NetSuite- The company Enterprise Resource Planning (ERP) system. The application is cloud based and allows enhanced dimensional reporting as well as multi-currency/multi-entity reporting. This is where the General Ledger resides and all financial activity is ultimately recorded, which is critical to reporting the financial health of the company.
Zuora- Customer billing is processed using Zuora, a cloud based subscription management platform. All invoicing, both recurring and non-recurring, is managed in Zuora.
Stripe- Stripe is a software application that enables GitLab customers to make online payments. Finance uses this system to collect information pertaining to payments made online.
Expensify- The company travel and expense management application. The platform provides employees a simple tool to create expense reports, which can then be managed from approval workflow through the final stage of reimbursement. Expensify is integrated with NetSuite, which further automates the processing of employee expenses by the Finance team.
eShares- Stock option administration, capitalization table and equity management are all managed using the eShares software platform.
Salesforce- Salesforce is the company CRM platform. This application primarily functions under Sales and Marketing, but inevitably, contains information that is also used by the Finance team.
Xactly- Tracking and payment of variable compensation including sales commissions payment.
Insight Squared- Analytics and reporting for bookings, sales and revenue.