This page contains GitLab's Accounts Payable department policies, procedures and guidelines. Our goal is to enable payments in a timely manner to both our team members and our external partners. We also provide useful links to other areas of the handbook that are relevant to the Accounts Payable procedures.
Welcome to Accounts Payable, commonly referred to as AP. You should be able to find answers to most of your questions in the sections below. If you cannot find what you are looking for, then please connect with us:
If you are sure that all of these things have been done correctly, please ask the vendor to contact the AP team directly via email email@example.com
We’re excited to announce that GitLab has launched Coupa, effective 2021-06-01 for Phase I and effective 2021-12-13 for Phase II.
Coupa is a procure-to-pay system that will help us streamline the purchase request process, initiate workflow with approvals, and enable Purchase Orders. We will be implementing this new system in a phased approach. Phase I consists of US and Netherlands entities (GitLab Inc, Federal LLC, IT BV and BV). All remaining entities will switch over to Coupa during Phase II.
Invoices can be emailed to firstname.lastname@example.org. Vendors can also upload their invoices directly and match to their PO through their Coupa supplier portal.
Further details on this process can be found at the Procure to Pay page
If you have general questions about your expenses please pose them in the #expense-reporting-inquiries channel in Slack.
GitLab employs a external company called Montgomery Pacific - commonly known as Montpac. They help us to audit expenses according to the Expense Policy. You may see that they have commented on or sent a report back to you for clarifications or updates. If your report has been rejected by Montpac or Accounts Payable, and you wish to discuss this, please reach out to your manager to discuss further. They can escalate to the AP team, if required.