This page contains GitLab's Accounts Payable department policies, procedures and guidelines. Our goal is to enable payments in a timely manner to both our team members and our external partners. We also provide useful links to other areas of the handbook that are relevant to the Accounts Payable procedures.
Welcome to Accounts Payable, commonly referred to as AP. You should be able to find answers to most of your questions in the sections below. If you cannot find what you are looking for, then please connect with us:
We’re excited to announce that GitLab has launched Coupa, effective June 1, 2021.
Coupa is a procure-to-pay system that will help us streamline the purchase request process, initiate workflow with approvals, and enable Purchase Orders. We will be implementing this new system in a phased approach, starting with the US and Netherlands entities - GitLab Inc, Federal LLC, IT BV and BV.
All other entities will also switch over to Coupa in subsequent phases during the remainder of 2021.
Invoices for GitLab Inc, Federal LLC, IT BV and BV entities can be sent to firstname.lastname@example.org. Vendors can also upload their invoices directly and match to their PO through their Coupa supplier portal.
You can learn more about Coupa in our FAQ Page
Tipalti is an invoice processing and payment system that GitLab has been using since 2019. We will continue to use Tipalti for invoice processing and payments for all remaining entities until phase 2 of Coupa is implemented.
Invoices for Ireland, GK, GmbH, Korea, UK, Canada Corp, Singapore entities can be sent to email@example.com and/or firstname.lastname@example.org. Vendors can also upload their invoices directly to Tipalti through their supplier portal.
Please visit the Procure to Pay page for a detailed outline of vendor on-boarding and invoice processing in each system.
Further details on this process can be found at the Procure to Pay page
If you have general questions about your expenses please pose them in the #expense-reporting-inquiries channel in Slack.
GitLab employs a external company called Montgomery Pacific - commonly known as Montpac. They help us to audit expenses according to the Expense Policy. You may see that they have commented on or sent a report back to you for clarifications or updates. If your report has been rejected by Montpac or Accounts Payable, and you wish to discuss this, please reach out to your manager to discuss further. They can escalate to the AP team, if required.