The #field-fyi channel is the official field announcements channel. This is a read-only channel with permission levels restricted to Field and Company Leadership as well as Field Operations. The purpose of this channel is to pull news and announcements out of #sales, where they can easily get buried, and consolidate them in a streamlined channel. Anyone is free to react to and comment on posts in this channel, and field team members are encouraged to star it to stay up-to-date. For general field channels, see #sales and #customer-success.
Based on team member feedback, each #field-fyi post has a bolded header that helps team members quickly identify the audience, topic and level of urgency/type of action. The header follows this format:
[AUDIENCE] | [TOPIC] | [TYPE] | [URGENCY]. You can find instructions on what to include in this header and how to format it in the Field announcement request issue template when requesting an announcement.
What are some examples of a post fit for #sales vs #field-fyi?
What is the difference between #field-fyi and #cro channels?
Do I have to run my #field-fyi post by Field Communications?
If someone has an update fitting for #field-fyi but doesn't have posting permissions, how can they get their news shared?