This is a very general overview of the Zendesk instances GitLab Support-Ops manages. For more information on them, please see our documentation page.
This is our main (and first) Zendesk instance. Most people interacting with GitLab Support will use this instance.
This is a Zendesk instance made specifically with Self-Managed public sector users in mind. It has many restrictions and is not generally usable without pre-approval.