If you purchase GitLab.com Bronze Support you can email support directly for timely, personal and private answers. This costs $9.99 per user per year for next-business-day response time and is available in packs of 20 users.
Unlimited private and public repositories Unlimited private collaborators Support via the forum
Our servers are hosted on Amazon Web Services (AWS), Digital Ocean, and Azure, we use configuration management, and we patch our servers at least once a week. Our runbooks are public as is our operational issue tracker .
You can easily import all of your projects, repositories and issues from GitHub with a single click.
Why GitLab.com will be free forever
We want GitLab.com to become the most popular service for hosting projects. To achieve this goal, GitLab.com is free, both for public and private projects. Unlike other companies in this space, there is no limit to the number of collaborators. We think that in the future most repository hosting will be free in the same way email hosting is free today. So we thought, why wait? Let's make it free for everyone now. Our subscriptions for GitLab EE on-premises bring in more than enough revenue to pay for the hosting of GitLab.com. The revenues from EE and EE options are growing fast enough to keep up with the growth in GitLab.com usage. We see GitLab.com as a way to make GitLab more known and popular. In the future we might introduce paid features like projects sizes above 10GB and Windows/OSX CI Runners. We intend to keep the features that you have now free and monetize only new features.