GitLab is experiencing tremendous growth, which could not be possible without our Technology Partners. Technology partners drive GitLab solutions through product integrations and marketplaces as part of our Technology Alliances program. They are key to completing our customer solutions through integrations with cloud platforms, legacy DevOps solutions, and other solutions needed to meet customer requirements.
GitLab’s mission is to ensure “Everyone Can Contribute” - as such, we welcome and encourage our partners to build integrations with purpose that improves the customer experience. GitLab helps developers compile all their work into one tool that provides a single DevOps experience and can be accessed anywhere.
We created the Technology Partner Program because we value your contribution and support in delivering the best curated cloud-native solutions for our global customers. Our program is structured to provide additional benefits to Technology Partners that have strong integrations driven by customer demand and are making investments in a deeper GitLab relationship.
If you have questions about the integration work, sign up for Technology Partner Office Hours. Office Hours take place bi-weekly on Monday's from 12:00 pm - 1:00 pm Pacific Time.
What if I am having an issue with building my integration? We're always here to help you through your efforts of integration. If there's a missing API call from our current API, or you ran into other difficulties in your development please feel free to create a new issue on the GitLab issue tracker and ping @gitlab-org/ecosystem-team.
What else can I do while I am building my integration? While working on your integration, feel free to communicate with your partner manager via the issue you've created to keep us updated on your progress.
The Alliances team manages new partner requests and will review the information. We will reach out to you with an update on the status of the application or a request for additional information. If you have any questions about the status of your request, please reach out to the Alliances team.
Once you have completed Step 1, you can now work on Step 2!
Once you have created the Merge Request, the Alliances team will be notified and will review the information. If the requirements are met and the listing is ready for approval, the Alliances team will approve the MR to get your app listed on our website.
All new Technology Partners will receive the following marketing support:
As a GitLab Technology Partner, inform your partner manager once you have identified any deals, joint opportunities, and/or mutual customers to discuss additional marketing support.
For GTM activities, it’s imperative that we are aligned on the joint value proposition of the partnership. By identifying specific use cases and target personas, we can enable our sellers to articulate the joint solution in the field.
Please complete this form to provide an overview of the integration and technology partnership if you are interested in GTM activities.
Upon review and approval, GitLab offers qualified GitLab Technology Partners access to our solutions at no cost, which provides partners with an opportunity to develop greater expertise on the GitLab platform. We encourage all GitLab Partners to participate in the program and set up GitLab solutions.
Eligibility
To be eligible for consideration to receive an NFR, partners must:
GitLab.com and GitLab Ultimate share the same core code base. If you’re looking to quickly test and integrate with GitLab, often a project on GitLab.com can be the quickest way to get started. Below are the available NFR options for eligible and approved Technology partners.
GitLab.com Subscription Sandbox
A private sandbox subgroup will be provisioned in our Alliances GitLab.com Group where you can create projects for demo, R&D, and testing purposes using GitLab’s managed SaaS offering. To make the project/sandbox public to share with external parties outside of GitLab and Partner, we request you first complete the ReadMe.md file in your Public Project Repository. Here is an example. Also, it’s highly recommended to maintain a demo project as well for interested external parties.
GitLab Ultimate Dev License (SaaS or Self-Managed)
GitLab Ultimate SaaS or Self-Managed NFR licenses can be issued to partners that are developing and testing their integration with GitLab. These licenses are only open to those working on a GitLab Ultimate specific integration. Licenses will be issued for 12 months, and for up to 10 users upon request. Please reach out to your Partner Manager or add it as a comment in the following issue template.
Support
GitLab provides no support for NFR software issued to Technology Partners.
NFR Renewals
GitLab NFR licenses expire after a 12 month subscription period. Upon expiration, please follow the above process to request a new NFR license.
NFR Program Terms and Conditions:
We are here to help. The Alliance team works from issues and issue boards. If you are needing our assistance with any project, please open an issue and we’ll get back to you as soon as we can! When creating an issue, please select New_Partner issue template in the drop down. If it’s technical assistance you’re looking for, please see below for troubleshooting.
We also encourage our partners to participate in the GitLab community, for example: contributing to GitLab FOSS, hosting a GitLab Virtual Meetup, participating in GitLab Heroes, or engaging the community in other ways. Partners are welcome to bring questions or ideas around growing our communities directly to our Community Relations team via evangelists@gitlab.com.
If you’re looking for a home or an entrypoint for your joint solution on Gitlab.com, you can request a GitLab subgroup within our Alliance group here. Please submit an issue here using the template New Subgroup Request. The partner subgroup will be created as private until the prerequisites are filled out. See issue template for more details.
Join our community of 3,000+ contributors. To get started, visit our GitLab Community page and learn more about resources, programs, and events.