Get started with GitLab

Head over to the GitLab Customers Portal, choose the plan that is right for you.

Yes. You have a few options. You can add users to your subscription any time during the subscription period. You can log in to your account via the GitLab Customers Portal and add more seats or contact sales for a quote. In either case, the cost will be prorated from the date of quote/purchase through the end of the subscription period. You may also pay for the additional licenses per our true-up model.

If you have quarterly subscription reconciliation enabled (default option for new and renewing subscriptions after Aug 1, 2021), users added during a quarter will only be charged for the remaining quarters of their subscription term as opposed to the full annual subscription fee(s) with annual true-ups. For example, if you add 50 users to your subscription during the third quarter of your subscription term, the 50 users will only be charged for the fourth quarter of your subscription term as opposed to all four quarters as per annual true-ups.

If you do not have quarterly subscription reconciliation enabled, add-on users will be charged annual true-ups for the full term during which they were added. For example, if you have 100 active users today, you should purchase a 100 user subscription. Suppose that when you renew next year you have 300 active users (200 extra users). When you renew you pay for a 300 user subscription and you also pay the full annual fee for the 200 users that you added during the year.

If you most recently used an Activation Code to activate your GitLab Paid Plan, once you renew your subscription the new subscription terms will synchronize to your GitLab self-managed instance during the next subscription data synchronization. If you most recently used a license key, you will receive a new license that you will need to upload to your GitLab instance. This can be done by following these instructions.

14 days after the end of your subscription, your key will no longer work and GitLab Enterprise Edition will not be functional anymore. You will be able to downgrade to GitLab Community Edition, which is free to use.

No, all users in the GitLab.com group or on the self-managed instance need to be on the same plan.

The license key is a static file which, upon uploading, allows GitLab Enterprise Edition to utilize paid features. During license upload we check that the active users on your GitLab Enterprise Edition instance doesn't exceed the new number of users. During the licensed period you may add as many users as you want. The license key will expire after one year for GitLab subscribers. As of 2022, license keys are a legacy method to activate GitLab paid plans and have been substituted by an Activation Code for most paid subscriptions.

An Activation Code refers to GitLab's method for activating your self-managed subscription with Cloud Licensing, which provides a more seamless subscription experience. This is required for all customers on version 14.1 or higher. For more information on Cloud Licensing, please see What is Cloud Licensing? as well as How do I activate with an Activation Code?.

Enterprise Agile Planning add-on is available to GitLab Ultimate subscriptions and seamlessly integrates into the GitLab DevSecOps platform, enabling non-technical users to collaborate with engineers throughout the software development lifecycle. Enterprise Agile Planning add-on users should be invited with Reporter access, providing them the ability to view and interact with project information, including issues, milestones, and boards. This level of access ensures that non-technical stakeholders can stay informed about project progress and provide valuable input. View permissions for Reporter users here.

GitLab partners with license resellers around the globe, where many are solution providers and professional service experts. For a complete list of resell partners, please check out the GitLab Partner Locator.

See Acceptable Use of User Licenses for user licensing documentation.

User means each individual end-user (person or machine) of Customer and/or its Affiliates (including, without limitation, employees, agents, and consultants thereof) with access to the Software hereunder. Every user (with the following exceptions) within a namespace (top level group) is counted in a subscription.

The listed prices may be subject to applicable local and withholding taxes. Pricing may vary when purchased through a partner or reseller.

Yes. You can import your projects from most of the existing providers, including GitHub and Bitbucket. See our documentation for all your import options.

Yes! We provide free Ultimate licenses, along with 50K compute minutes/month, to qualifying open source projects, educational institutions, and startups. Find out more by visiting our GitLab for Open Source, GitLab for Education, and GitLab for Startups program pages.

You can learn more about how we make tiering decisions by reviewing our pricing handbook page. On this page we represent our pricing strategy which can be further filtered based on our buyer-based open core pricing model.

All of the features and benefits of the different GitLab offerings can be found on the feature comparison pages. Read more about Premium and Ultimate to learn whether these are the right tiers for you.

You can run basic scans for SAST, Secret Detection, and Container Scanning in all tiers, but enterprise-grade scanning and management features are only available in Ultimate.

Ultimate adds proprietary technology and more ways to customize scans to fit your organization's needs. Ultimate-tier SAST includes proprietary technology to suppress false positive results and track vulnerabilities as they move. Ultimate-tier Container Scanning uses GitLab's proprietary advisory database and offers auto-generated solutions for vulnerabilities. With Ultimate, you can also customize the rulesets used for SAST and Secret Detection, and manage CVE allowlists for Container Scanning.

Additionally, the Ultimate tier adds key usability, workflow, and governance improvements. The basic scans in Free and Premium only output results as JSON-formatted artifact files, but Ultimate shows new findings in merge requests and pipelines, and tracks vulnerabilities and dependencies over time. The Ultimate tier allows users to view the results in the GitLab UI on the vulnerability report, dependency list, and inline in their merge requests. With Ultimate, you can also require security approvals for merge requests that affect your security posture.

You can see all the differences between GitLab and other popular DevSecOps solutions on our competitive comparison pages.

For paid plans, the hours in which your support request has SLA is dependent upon the Support Impact of the request itself. Something at Emergency (Severity 1) level would receive support 24/7, whereas other Support Impact levels would receive 24/5. For more information on the hours of support, please see Definitions of GitLab Global Support Hours and Effect on Support Hours if a preferred region for support is chosen.

You can learn more about GitLab's success offerings on the services page.

Currently GitLab.com is hosted on the Google Cloud Platform in the USA.

GitLab Dedicated is a fully isolated, single-tenant SaaS service that is:

• Hosted and managed by GitLab, Inc.
• Deployed on AWS in a cloud region of your choice (see the regions that are not supported)

The 5-user limit is applicable only to users of the Free tier of the GitLab.com offering in a top-level group with private visibility. These changes do not apply to users of the Free tier of the GitLab.com offering in a public top-level group, paid tiers, the Free tier of the self-managed offering and community programs, including GitLab for Open Source, GitLab for Education, and GitLab for Startups users. Learn more here.

Compute minutes are the units used during the execution time for your pipelines on our shared runners. Execution on your own runners will not use your compute minutes and is unlimited.

If you use all of your compute minutes, you can manage your compute minutes usage, purchase additional compute minutes, or upgrade your account to Premium or Ultimate. Your own runners can still be used even if you reach your limits.

No. We will only restrict for GitLab.com only. If you have a specific runner setup for your projects, there is no limit to your build time on GitLab.com.

No. The quota will be applied to a group, no matter the number of users in the group or the number of users in the subscription.

There has been a massive uptick in abuse of free compute minutes available on GitLab.com to mine cryptocurrencies, which creates intermittent performance issues for GitLab.com users. To discourage such abuse, credit/debit card details are required if you choose to use GitLab.com shared runners. Credit/debit card details are not required if you bring your own runner or disable shared runners. When you provide the card, it will be verified with a one-dollar authorization transaction. No charge will be made and no money will transfer. Learn more here.

Yes, you can bring your own GitLab CI/CD runner with all plans.

Free GitLab.com Projects have a 10 GiB adjustable storage limit on their Git repository and LFS storage.

If you are on the Premium or Ultimate tier, you will automatically get access to Duo Code Suggestions & Chat in the IDE at no additional cost.

You can purchase GitLab Duo Pro, Duo Enterprise, or Duo with Amazon Q to unlock more advanced AI functionality. Learn more about the full GitLab Duo product suite here.

With GitLab 18.0, Premium and Ultimate customers now have access to GitLab Duo Chat and Code Suggestions features, with the following soft limits on requests: Code Suggestions: 2,000, Chat: 100. In the future these limits will be enforced. To gain unlimited access to all Duo capabilities, upgrade to GitLab Duo Pro or Enterprise.

For complete details on our usage policy, please visit our documentation page.