Frequently Asked Questions
Do I have to apply for every OSS project separately?
The subscription is going to be for a group, so only one application will be enough. Apply with your most representative project.
Can I use this license for my non-open source projects as well?
No. The GitLab license can be used only for the open source projects it was approved for.
Why can't I submit my form?
If you live in Ukraine, you'll need to verify that you do not live in the Crimean Penninsula, since Crimea is on the U.S. embargo list. If you list your country as "Ukraine" our form won't automatically let you submit. If you do not live in Crimea, please fill out the application form and add your full address in the "billing address" section. Provide your city in the city drop down, and choose a different country (not Ukraine) in the country drop-down. You should now be able to submit the form.
What happens when my subscription is about to expire or has expired?
We recommend that you renew your license at least one month in advance in case there are any delays. If your license is about to expire, here's what to expect.
How do I create a qualifying group or project on GitLab?
- Sign up for a Free account (can be hosted or self-managed), or enroll in a free trial for our top tiers
- Create your group and set its visibility to Public. If you're using a self-managed instance, make sure it is publicly accessible
- Add OSI-approved license information to at least one of the projects in your group's LICENSE files
How do I choose the correct number of seats for my project?
A GitLab.com subscription uses a concurrent (seat) model, which refers to the maximum number of users enabled at once. Every occupied seat is counted, including the owner's, with the exception of members with Guest permissions. You can learn more about roles and permissions here. We are happy to grant you the number of seats you think you'll need for current project members as well as additional ones to plan for growth during the year. You'll have the opportunity to request additional seats at time of renewal, or you can email us at firstname.lastname@example.org to request more during the year.
Why can't I see an application form on this page?
Some web browsers and privacy extensions block the application form because they identify it as a pop-up. Please disable the pop-up blocker on this page, refresh the page, and check again.
What are the benefits for projects hosted on GitLab.com?
While all public projects hosted on GitLab.com already have access to top tier features at the project level, this does not include group-level features.
The GitLab for Open Source license provides the additional ability to use top tier group-level features (e.g. Epics, Roadmap). It also allows projects to have 50,000 CI minutes per month for free.