Get help with GitLab

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2. Get help with GitLab

Help Topics

• Account Support
• Contributing
• Feature Proposals
• References
• Renewals
  • Instructions
• Reproducible Bugs
• Security
• Technical Support
• Updating

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Account Support

If you haven't received your confirmation email, you can request to resend your confirmation instructions via our confirmation page.

Contributing

• Contributing guide: describes how to submit merge requests and issues. Merge requests and issues not in line with the guidelines in this document will be closed.

Feature Proposals

Feature proposals should be submitted to the issue tracker of the relevant product:

• GitLab CE Issue Tracker
• GitLab EE Issue Tracker

Please read the contributing guidelines for feature proposals before posting on the Issue tracker and make use of the "Feature Proposal" issue template.

References

• GitLab Documentation: documents all GitLab applications.
• GitLab Forum: get help directly from the community.
• GitLab University: contains a variety of resources for learning Git and GitLab.
• The GitLab Cookbook: written by core team member Jeroen van Baarsen, it is the most comprehensive book about GitLab.
• GitLab Recipes: A range of useful unofficial guides to using non-packaged software in conjunction with GitLab.
• Learn Enough Git to Be Dangerous by Michael Hartl: is a great introduction to version control and git.
• Version two of the Pro Git book has a section about GitLab.
• O'Reilly Media 'Git for teams' book has a chapter on GitLab. There are also videos about Git and GitLab. They also provide a free video about creating a GitLab account.
• GitLab YouTube Channel: the place where you can see videos of features and installation options.

Renewals

Renewals can be processed through subscription portal. License troubleshooting

Instructions

1. Renew existing subscription for the billing account - link
2. Renew existing subscription with a "true up" - link

For assistance with your renewal please fill out the contact form on the renewals page.

Reproducible Bugs

Bug reports should be submitted to the issue tracker of the relevant product:

• GitLab CE Issue Tracker
• GitLab EE Issue Tracker

Please read the contributing guidelines for reporting bugs before posting on the Issue tracker and make use of the "Bug" issue template.

Other resources for discussion:

• #gitlab IRC channel: a Freenode channel to get in touch with other GitLab users and get help. It is managed by James Newton (newton) and Drew Blessing (dblessing).
• GitLab Community Forum: this is the best place to have a discussion.
• Mailing list: Please search for similar issues before posting your own, there's a good chance somebody else had the same issue you have now and has resolved it.
• Gitter chat room: here you can ask questions when you need help.

Security

• The responsible disclosure page describes how to contact GitLab to report security vulnerabilities and other security information.
• The security section in the documentation lists what you can do to further secure your GitLab instance.

Technical Support

For details on where to get paid Technical Support, and with what level of service, please see the Support page.

Updating

• GitLab update page: resources and information to help you update your GitLab instance.
• Maintenance policy: specifies what versions are supported.