Get help with GitLab

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2. Get help with GitLab

Help Topics

• Account Support
• Contributing
• Feature Proposals
• References
• Licensing and Subscriptions
• Reproducible Bugs
• Other resources for discussion
• Security
• Technical Support
• Updating

Account Support

If you haven't received your confirmation email, you can request to resend your confirmation instructions via our confirmation page.

Contributing

Our development documentation describes how to submit merge requests and issues. Merge requests and issues not in line with the guidelines in these documents will be closed.

Feature Proposals

Feature proposals should be submitted to the issue tracker.

Please read the contributing guidelines for feature proposals before posting on the Issue tracker and make use of the "Feature Proposal" issue template.

References

• GitLab Documentation: documents all GitLab applications.
• GitLab Forum: get help directly from the community.
• GitLab University: contains a variety of resources for learning Git and GitLab.
• The GitLab Cookbook: written by core team member Jeroen van Baarsen, it is the most comprehensive book about GitLab.
• GitLab Recipes: A range of useful unofficial guides to using non-packaged software in conjunction with GitLab.
• Learn Enough Git to Be Dangerous by Michael Hartl: is a great introduction to version control and git.
• Version two of the Pro Git book has a section about GitLab.
• O'Reilly Media 'Git for teams' book has a chapter on GitLab. There are also videos about Git and GitLab. They also provide a free video about creating a GitLab account.
• GitLab YouTube Channel: the place where you can see videos of features and installation options.

Licensing and Subscriptions

FAQ about purchasing, renewals, payment and billable users

Reproducible Bugs

Bug reports should be submitted to the issue tracker.

Please read the contributing guidelines for reporting bugs before posting on the Issue tracker and make use of the "Bug" issue template.

Other resources for discussion

• #gitlab Freenode IRC channel: a Freenode channel to get in touch with other GitLab users and get help. It is managed by James Newton (newton) and Drew Blessing (dblessing).
• #gitlab Libera IRC channel: a Libera channel to get in touch with other GitLab users and get help. It is managed by James Newton (newton) and Drew Blessing (dblessing).
• GitLab Community Forum: this is the best place to have a discussion.
• Mailing list: Please search for similar issues before posting your own, there's a good chance somebody else had the same issue you have now and has resolved it.
• Gitter chat room: here you can ask questions when you need help.

Security

• The responsible disclosure page describes how to contact GitLab to report security vulnerabilities and other security information.
• The security section in the documentation lists what you can do to further secure your GitLab instance.
• The Trust & Safety page describes how to contact GitLab to report abuse on the platform, including phishing pages, malware, and DMCA requests.
• The GitLab Trust Center provides our security and privacy FAQs, as well as how to contact our security team.

Technical Support

For details on where to get paid Technical Support, and with what level of service, please see the Support page.

Updating

• GitLab update page: resources and information to help you update your GitLab instance.
• Maintenance policy: specifies what versions are supported.