Statement of Support
The GitLab Support Team is here to help. This document defines what we support in terms of our products, services, and applications. Part of providing effective support is defining what is outside of the scope of support.
Scope of support, in the simplest terms, is what we support and what we do not. Ideally, we would support everything. However, without reducing the quality of our support or increasing the price of our products this would be impossible. These "limitations" help us to create a more consistent and efficient support experience.
Please understand that any support, including suggestions, that might be offered beyond the scope defined here is done at the discretion of the Support Engineer and is provided as a courtesy, not as an authorized modifications of our products, services, and applications.