This email newsletter was originally emailed to the GitLab Field Team and stakeholders on 2020-11-02.
Congratulations on the close of another successful quarter, and welcome to Q4! In this month's Field Flash, you'll find new GitHub and CircleCI competitive resources, a developer-led landscape report, two new ABM target lists, a new Partner Deal Registration system, and more. Plus, the account team for a large US food retailer hosts the Deal of the Month. And, we learn more about our legal counterpart Rob Nalen in his (newly redesigned) team member spotlight. (Pro Tip: Don’t forget to click the “View entire message” link at the bottom of this email when viewing in Gmail to see the full newsletter each month!)
Matt Petrovick, David Astor, and Taylor McCaslin share more about how security, trust, and collaboration helped them close a 4-year upgrade and growth in 1,500 Ultimate SaaS licenses with a large US food retailer!
Check out a Chorus recording of the H-E-B POV Retro call.
Have a deal you'd like to nominate? Fill out the nomination form.
The GitLab vs. GitHub decision kit has been updated to include GitLab SAST vs. GitHub Code Scanning and GitLab vs. GitHub Container Registry comparison tables. Also, the CircleCI Decision Kit now includes CircleCI product gaps identified by their user community. See all Competitive Content –>
Developer-led (consumed, influenced, purchased) products account for $40B in annual revenues, and the market is growing at 19%. Check out more meaningful insights in this full analysis of the developer-led landscape. Read More –>
Check out a new FAQ deck aimed at Security Pros that can help you better address customer and prospect questions related to our Secure and Govern capabilities – backed with specific market research, customer testimonials, and more. Check It Out –>
Learn how digital product dev studio Potato reduced toolchain complexity and improved project management workflow by using GitLab as a single platform for CI and workflow efficiency. And, learn why network monitoring company Paessler upgraded from Starter to Premium for an improved Jira integration, reduced build time, and superior project management. Read More - Potato London –> Read More - Paessler –>
On 2020-11-01, GitLab released the first MVC of allowing users to purchase additional storage. When additional storage is purchased and applied to a GitLab.com namespace, the system will automatically apply the storage to blocked project and open them for use. Additional unused storage will remain available for use dynamically as projects near the 10GB limit. The Fulfillment team is still working on customer-facing docs, but you can get a sense for how it works on the subscription FAQs page.
The CS team is deprecating the old CSM customer tracking process and incorporating Stage Technology Tracking into Gainsight with a bi-directional sync. This will help closer align the Sales and CS orgs and make the customer tracking process more collaborative for CSMs, SAs, and SALs/AEs.
Check out this video overview for more information and reach out to #sales-support with any questions.
In an effort to increase customer satisfaction and speed time to adoption, the Professional Services Education team recently redesigned the GitLab System Administration course. Here are the main changes:
Marketing has created two new target lists for both Large and Mid Market accounts - GL4300 and MM4000 - that DemandGen, Field Marketing and Account Based Marketing will align efforts around. The account lists are identified in Salesforce by the
GTM strategy Field =
Account Centric and
Account Based- Net New tags. Both lists will be refreshed at the end of each quarter with the updated target account list available on day 1 of the new quarter.
The NEW Partner Deal Registration system will launch on 2020-11-03! All Authorized GitLab Partners will have immediate access via their Partner Portal login. This new system and process improves both our Partners' and the GitLab team's knowledge of the Channel business and services. Some of the key features are:
Please review the handbook for more details around the updates and process. Reach out to the #channel-ops Slack channel with any questions.
The GitLab 13.5 release is live! Here are the takeaways for customers and prospects:
Corporate/Regional Event Spotlights
For a full list of virtual events, see a convenient calendar view in the Marketing Handbook.
GitLab's Corporate Learning & Development team has launched a monthly Continuous Learning Call as an opportunity to come together and discuss L&D and Field Enablement initiatives. See the deck here and watch the recording here.
Where did you grow up, and where are you based now?
I grew up in Upstate New York (Syracuse area) and have been in the Raleigh area since 2008.
What is your favorite thing about your job?
First, my team. I am so happy to have such a great group of people that I work with, whether it's the Contract Managers, or other Legal folks. Second is the opportunity to be creative. GitLab is my second start-up and I really enjoy building things and discovering how to address problems in new ways.
Which of GitLab's Values resonates most with you?
Results. Building a team and being a part of the sales / revenue side of GitLab, it is extremely important to focus on Results.
Do you have a helpful tip for working at GitLab to share?
As with any start-up, learn to be flexible. G&A groups are trying their best to address a growing team, new regulations & responsibilities, and scaling the company to meet the demands that our sellers bring.
What is a hobby or skill you have that the team might not know about?
I was a collegiate hockey goalie and I still play to this day.
Icebreaker: What’s the craziest fashion trend you ever rocked?
At my first start-up I made a bet with the Sales organization to help them motivate the team… I lost and a handlebar mustache was earned.
Questions or feedback? We want to hear it! Reach out to the field-enablement-team Slack channel or capture it using this process.
See the Field Flash Newsletter handbook page for more information about this newsletter and copies of all past newsletters.
Archive: Edition 8, Description: November 2020 Field Flash