The Manager, Infrastructure has a primary focus on hiring and building a world-class team, and putting them in the optimal position to succeed. They need to be familiar with GitLab's underlying technologies and processes to be able to support their teams growth, as well as be the final conclusive vote in cases where the team is blocked on a path forward. They must also efficiently coordinate across departments to accomplish collaborative goals. More on Leadership at GitLab in our handbook.
The Manager, Infrastructure is a grade 8.
Nice-to-haves
The Manager, Infrastructure contributes to the success of Infrastructure Performance Indicators.
The Manager, Infrastructure (Delivery) manages the engineering team responsible for tasks relating to release management of GitLab releases as well as continuous delivery/deployment on GitLab.com.
The Manager is responsible for ensuring, and evolving the team mandate described in the team handbook, and leading the team that consists of Site Reliability Engineers and Backend Engineers.
In addition to the same requirements, responsibilities, and performance indicators defined above for the Manager, Infrastructure, Delivery specialty requires:
The Manager, Infrastructure (Reliability) leads an engineering team composed of SREs, primarily focused on the reliability of GitLab multi-tenant SaaS offering.
In addition to the same requirements, responsibilities, and performance indicators defined above for the Manager, Infrastructure, Reliability specialty is requires:
The Manager, Infrastructure (Scalability) leads the engineering team responsible for GitLab and GitLab.com at scale, working on the highest priority scalability items in the application in close coordination with all teams in Engineering, and providing feedback to other Engineering teams so they can become better at scalability as well.
The Manager is responsible for ensuring, and evolving the team mandate described in the team handbook, and leading the team that consists of Site Reliability Engineers and Backend Engineers.
In addition to the same requirements, responsibilities, and performance indicators defined above for the Manager, Infrastructure, Scalability specialty requires:
The Manager, Infrastructure (Environment Automation) directly manages the engineering team responsible for tasks relating to GitLab Dedicated environment provisioning, and configuration. The team consists of Site Reliability Engineers and Backend Engineers.
In addition to the same requirements, responsibilities, and performance indicators defined above for the Manager, Infrastructure, Environment Automation specialty requires:
The Manager, Infrastructure (Switchboard) leads a Fullstack team responsible for the GitLab Dedicated customer-facing control panel referred to as "Switchboard".
The team consists of Backend Engineers and Frontend Engineers.
In addition to the same requirements, responsibilities, and performance indicators defined above for the Manager, Infrastructure, the Switchboard specialty requires:
The Manager, Infrastructure (US Public Sector Services) directly manages the engineering team responsible for tasks relating to provisioning, and configuring GitLab environments for US public sector customers in accordance with their compliance and security requirements. Team consists of Site Reliability Engineers and Backend Engineers.
In addition to the same requirements, responsibilities, and performance indicators defined above for the Manager, Infrastructure, US Public Sector Services specialty requires:
The Engineering Manager, Infrastructure Cloud Efficiency Engineering leads programs and contributes to tools which directly increase the efficient use of cloud provider services. The primary focus for this leader is establishing tools and practices which result in improved spend efficiency. Additionally, this role will also engage to ensure we continually improve our partnership with primary Cloud providers through product engagement, training, and other collaborative efforts. This leader engages with our cloud providers to ensure that we are getting the most value out of their services.
In addition to the same requirements, responsibilities, and performance indicators defined above, this specialty requires:
This role collaborates most frequently with the SREs on their team as well as peer Engineering Managers in Infrastructure. Stable Counterparts for this Cloud Efficiency Engineering role include Finance Planning & Analysis, Product Managers, Development Engineering Managers, and the entire Cloud Service Provider team.
The Senior Engineering Manager, Platform manages multiple teams within the Infrastructure Platform Section specialty, who work on GitLab.com and contribute to our on-premise product. They are capable of managing multiple teams within a specialty, and their projects at the same time. They are expert recruiters of both engineers and managers. They also grow the existing talent on their teams. This is an influential role and models the behaviors we want to see in our teams and holds others accountable when necessary. They create the collaborative and productive environment in which managers, reliability, backend and frontend engineers do their work and succeed.
The Senior Engineering Manager, Infrastructure is a grade 9.
The Director, Infrastructure (Reliability) manages the Engineering Reliability teams within the Infrastructure Department. These teams work on GitLab.com and also contribute to our core product. They are capable of managing multiple teams and guiding a portfolio of projects to successful outcomes. They are expert recruiters of Database Reliability Engineers, Site Reliability Engineers and Engineering Managers. They understand how to assess team capabilities and grow the existing talent on their teams. They possess a vision for successful reliability engineering and are advocates for supporting practices and technology. This role is a senior influencer who models the behaviors we want to see in our teams and contributes to great results.
The Director, Infrastructure is a grade 10.
The Senior Director, Infrastructure leads one or more compartments within Infrastructure. They are experienced with operating large and growing organizations through change and building effective teams of leaders to deliver on higher level company results. They are effective in achieving long-term results by establishing clear vision and appropriate performance indicators. Those in a Senior Director, Infrastructure role will identify iterations of organizational structure which support GitLab growth targets and optimal evolution in our DevOps effectiveness. This role is a senior influencer who models the behaviors we want to see in our teams and contributes to great results.
The Senior Director, Infrastructure is a grade 11.
The VP of Infrastructure manages multiple teams that work on GitLab.com and contribute to our on-premise product. They see their teams as their products. They are capable of managing multiple teams and projects at the same time. They are expert recruiters of DBREs, SREs, Backend and Frontend Engineers, and managers. They can also grow the existing talent on their teams. Like all GitLab Engineering Directors, this role is a senior influencer that models the behaviors we want to see in our teams and holds others accountable when necessary. And they create the collaborative and productive environment in which SREs and SRE managers do their work and succeed.
The VP of Infrastructure is a grade 12.
Nice-to-haves
The VP Infrastructure, is responsible for ensuring Infrastructure Performance Indicators.
For more details on the engineering career ladders, please review the engineering career development handbook page.
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