The Sales Analytics Analyst gathers important data and compiles it into reports and presentations our sales organization can use to make critical business decisions. They take charge of an analytical project and deliver results that will make our organization more effective and efficient. The Sales Analytics Analyst has the ability to work on multiple projects simultaneously and translate business data into actionable and digestible information that improves internal decision making.
As with all roles in the Sales Department the Sales Analytics Analyst participates in the Sales KPIs.
Levels
Junior Sales Analytics Analyst
The Junior Sales Analytics Analyst reports to the Senior Manager, Sales Strategy.
Junior Sales Analytics Analyst Job Grade
The Junior Sales Analytics Analyst is a grade 5.
Junior Sales Analytics Analyst Responsibilities
- Perform comprehensive research and analyses
- Create models and build automation to support analyses
- Perform data integrity audits
Junior Sales Analytics Analyst Requirements
- Bachelor degree in math, science, finance, or related field
- Obsessive attention to detail
- Understanding of databases, business intelligence reporting, and data visualization tools
- Self-starter with ability to drive projects to completion
- Financial modeling experience
- Experience with BI Tools such as Sisense for Cloud Data Teams, Tableau, Looker, etc.
- Completion of statistical analysis and high level mathematics classes
- Experience with Customer Relationship Management (CRM) software
- Tracking and reporting of key initiatives and metrics
- Experience with creation of sales territories
- Experience with determining propensity to buy
- Investigating data issues and providing solutions to prevent future issues
- Ability to use GitLab
The Sales Analytics Analyst (Intermediate) reports to the Senior Manager, Sales Strategy.
The Sales Analytics Analyst is a grade 6.
- Extends that of the Junior Sales Analytics Analyst responsibilities
- Perform data integrity audits
- Create models and build automation to support analyses, identify trends and track progress
- Extends that of the Junior Sales Analytics Analyst requirements
- Masters degree preferred
- Demonstrated experience in managing analytical projects
- 2+ years of experience in analytics or related field
- Ability to build business case presentations
- Management consulting experience
- Statistical analysis experience
- Total Addressable Market (TAM) analysis
Senior Sales Analytics Analyst
The Senior Sales Analytics Analyst reports to the Senior Manager, Sales Strategy.
Senior Sales Analytics Analyst Job Grade
The Senior Sales Analytics Analyst is a grade 7.
Senior Sales Analytics Analyst Responsibilities
- Extends that of the Sales Analytics Analyst (Intermediate) responsibilities
- Present results to executive leadership team
Senior Sales Analytics Analyst Requirements
- Extends the Sales Analytics Analyst (Intermediate) requirements
- Strong Excel and Structured Query Language (SQL) experience
- 4+ years of experience in analytics or related field
- Strong interpersonal and communication skills effective across all levels of management
- Pre and/or post sales experience (i.e., sales, customer success, services)
- Capacity and headcount planning
- Creation, tracking, and management of key initiatives and metrics
- Total Addressable Market (TAM), sales territory, and propensity to buy analyses
- Customer insights captured via customer lifecycle engagements, support, Net Promoter Score (NPS) surveys, product analytics
- Sales and Customer Success system development and enhancements
Manager, Sales Analytics
The Manager, Sales Analytics reports to the Senior Manager, Sales Strategy.
Manager, Sales Analytics Job Grade
The Manager, Sales Analytics is a grade 8.
Manager, Sales Analytics Responsibilities
- Extends that of the Senior Analytics Analyst responsibilities
- Prepare business reviews, key metrics, and board meeting materials
- Develop networks and build cross-functional partnerships
- Drive cross-functional collaboration, serving as liason between Sales Strategy, Data, and Finance teams
- Work with the Data Team to ensure data integrity and stability in our data infrastructure
- Work with the Finance Team to resolve data discrepancies and ensure alignment on metrics and targets
- Coach team members on how to collaborate effectively and work iteratively towards results
Manager, Sales Analytics Requirements
- Extends that of the Senior Analytics Analyst requirements
- 5+ years of experience in analytics or related field
- Strong interpersonal and communication skills effective across all levels of management
- Experience with IT systems requirements collection and management
- Strong understanding of databases, business intelligence reporting, and data visualization tools
- Ability to drive cross-functional collaboration with other teams and departments
Career Ladder
The next steps for the Manager, Sales Analytics is to move to the Sales Strategy Job Family.
Hiring Process
Candidates for this position can expect the hiring process to follow the order below. Please keep in mind that candidates can be declined from the position at any stage of the process.
- Phone screen with a GitLab Recruiting Team Member
- Video Interview with the Hiring Manager
- Team Interviews with 1-4 Team Members
Additional details about our process can be found on our hiring page.
Compensation
About GitLab
GitLab Inc. is a company based on the GitLab open-source project. GitLab is
a community project to which over 2,200 people worldwide have contributed.
We are an active participant in this community, trying to serve its needs
and lead by example. We have one vision: everyone can
contribute to all digital content, and our mission is to change all creative
work from read-only to read-write so that everyone can contribute.
We value results, transparency, sharing, freedom,
efficiency, self-learning, frugality, collaboration, directness, kindness, diversity, inclusion and belonging,
boring solutions, and quirkiness. If these values match your personality,
work ethic, and personal goals, we encourage you to visit our
primer to learn more. Open source is our culture, our way of
life, our story, and what makes us truly unique.
Top 10 reasons to work for GitLab:
- Work with helpful, kind, motivated, and talented people.
- Work remote so you have no commute and are free to travel and move.
- Have flexible work hours so you are there for other people and free to plan
the day how you like.
- Everyone works remote, but you don't feel remote. We don't have a head
office, so you're not in a satellite office.
- Work on open source software so you can interact with a large community and
can show your work.
- Work on a product you use every day: we drink our own wine.
- Work on a product used by lots of people that care about what you do.
- As a company we contribute more than we take, most of our work is released
as the open source GitLab CE.
- Focused on results, not on long hours, so that you can have a life and
don't burn out.
- Open internal processes: know what you're getting in to and be assured
we're thoughtful and effective.
See our culture page for more!
Work remotely from anywhere in the world. Curious to see what that looks
like? Check out our remote manifesto and guides.
