Sales Analytics Analyst

The Sales Analytics Analyst gathers important data and compiles it into reports and presentations our sales organization can use to make critical business decisions. They take charge of an analytical project and deliver results that will make our organization more effective and efficient. The Sales Analytics Analyst has the ability to work on multiple projects simultaneously and translate business data into actionable and digestible information that improves internal decision making.

The Sales Analytics Analyst assists our sales leadership team with business case development, strategic planning, tactical execution of key objectives, and will provide support on projects identified by our Chief Revenue Officer. This position reports to the Senior Manager, Sales Strategy.

Performance Indicators

As with all roles in the Sales Department the Sales Analytics Analyst participates in the Sales KPIs.

Junior Sales Analytics Analyst

Job Grade 

The Junior Sales Analytics Analyst is a grade 5.

Responsibilities

• Perform comprehensive research and analyses
• Create models and build automation to support analyses
• Perform data integrity audits

Requirements

• Bachelor degree in math, science, finance, or related field
• Obsessive attention to detail
• Understanding of databases, business intelligence reporting, and data visualization tools
• Self-starter with ability to drive projects to completion
• Ability to use GitLab

Nice to Have

• Financial modeling experience
• Experience with BI Tools such as Sisense for Cloud Data Teams, Tableau, Looker, etc.
• Completion of statistical analysis and high level mathematics classes
• Experience with Customer Relationship Management (CRM) software

Key Projects

• Tracking and reporting of key initiatives and metrics
• Creation of sales territories
• Determining propensity to buy
• Investigating data issues and providing solutions to prevent future issues

Sales Analytics Analyst

Job Grade 

The Sales Analytics Analyst is a grade 6.

Responsibilities

• Perform comprehensive research and analyses
• Perform data integrity audits
• Prepare business reviews and key metrics materials
• Create models and build automation to support analyses, identify trends and track progress

Requirements

• Bachelor degree in math, science, finance, or related field
  • Masters degree preferred
• Demonstrated experience in managing analytical projects
• 2+ years of experience in analytics or related field
• Obsessive attention to detail
• Experience with Customer Relationship Management (CRM) software
• Understanding of databases, business intelligence reporting, and data visualization tools
• Ability to build business case presentations
• Self-starter with proven ability to drive projects to completion

Nice to Have

• Management consulting experience
• Experience with BI Tools such as Periscope, Tableau, Looker, etc.
• Statistical analysis experience

Key Projects

• Tracking and reporting of key initiatives and metrics
• Creation of sales territories
• Determining propensity to buy
• Total Addressable Market (TAM) analysis
• Investigating data issues and providing solutions to prevent future issues

Senior Sales Analytics Analyst

Job Grade 

The Senior Sales Analytics Analyst is a grade 7.

Responsibilities

• Prepare business reviews, key metrics, and board meeting materials
• Perform comprehensive research and analyses
• Create models and build automation to support analyses, identify trends and track progress
• Present results to executive leadership team

Requirements

• Bachelor degree in math, science, finance, or related field
  • Masters degree preferred
• Demonstrated experience in managing analytical projects
• Strong Excel and Structured Query Language (SQL) experience
• 4+ years of experience in analytics or related field
• Strong interpersonal and communication skills effective across all levels of management
• Obsessive attention to detail
• Experience with Salesforce CRM with an understanding of objects and ability to build reporting and dashboards
• Experience with IT systems requirements collection and management
• Strong understanding of databases, business intelligence reporting, and data visualization tools
• Ability to build business case presentations
• Self-starter with proven ability to drive projects to completion

Nice to Have

• Management consulting experience
• Financial modeling experience
• Experience with business intelligence tools such as Periscope, Tableau, Looker, etc.
• Statistical analysis experience
• Pre and/or post sales experience (i.e., sales, customer success, services)

Key Projects

• Capacity and headcount planning
• Creation, tracking, and management of key initiatives and metrics
• Total Addressable Market (TAM), sales territory, and propensity to buy analyses
• Customer insights captured via customer lifecycle engagements, support, Net Promoter Score (NPS) surveys, product telemetry
• Sales and Customer Success system development and enhancements

Career Ladder

The next steps for the Sales Analytics Analyst is to move to the Sales Strategy Job Family.

About GitLab

GitLab Inc. is a company based on the GitLab open-source project. GitLab is a community project to which over 2,200 people worldwide have contributed. We are an active participant in this community, trying to serve its needs and lead by example. We have one vision: everyone can contribute to all digital content, and our mission is to change all creative work from read-only to read-write so that everyone can contribute.

We value results, transparency, sharing, freedom, efficiency, self-learning, frugality, collaboration, directness, kindness, diversity, inclusion and belonging, boring solutions, and quirkiness. If these values match your personality, work ethic, and personal goals, we encourage you to visit our primer to learn more. Open source is our culture, our way of life, our story, and what makes us truly unique.

Top 10 reasons to work for GitLab:

1. Work with helpful, kind, motivated, and talented people.
2. Work remote so you have no commute and are free to travel and move.
3. Have flexible work hours so you are there for other people and free to plan the day how you like.
4. Everyone works remote, but you don't feel remote. We don't have a head office, so you're not in a satellite office.
5. Work on open source software so you can interact with a large community and can show your work.
6. Work on a product you use every day: we drink our own wine.
7. Work on a product used by lots of people that care about what you do.
8. As a company we contribute more than we take, most of our work is released as the open source GitLab CE.
9. Focused on results, not on long hours, so that you can have a life and don't burn out.
10. Open internal processes: know what you're getting in to and be assured we're thoughtful and effective.

See our culture page for more!