Sales Commissions

Team Members of the Sales Commission’s team manage GitLab’s commissions programs globally. These Team Members work cross-functionally and leverage systems for all related business processes.

Levels

Junior Sales Commissions Analyst

The Junior Sales Commissions Analyst is a grade 5.

Responsibilities

Assist with worldwide commission calculations, reporting, and first-tier end user support
Track and research compensation issues and provide analysis to facilitate timely resolution
Thoroughly understand and execute calculations on all compensation plans to ensure accuracy
Ensure commission plan participants are accurately credited for their transactions
Competency with compensation analytics tools required to support Sales and Sales Operations
Track and report on the status of plan acceptance to ensure compliance and timeliness
Maintain a focus on process improvement by identifying opportunities for efficiency and implementing time/resource saving solutions
Support SOX compliance, documentation, and reporting
Prepare ad hoc analysis & participate on projects as needed

Requirements

BA/BS degree in accounting, finance, economics or other quantitative fields preferred
Demonstrated progressive relevant experience and an understanding of sales incentive programs, processes and procedures
Analytical skills with the ability to interpret and analyze data
A detail-oriented self starter with excellent problem solving, interpersonal and organizational skills
Excellent written and verbal skills
SFDC, Google Workspace and incentive compensation management tool experience
SaaS and B2B experience preferred
Interest in GitLab, and open source software
You share our values, and work in accordance with those values
Leadership at GitLab
Ability to use GitLab

Intermediate Sales Commissions Analyst

Job Grade

The Intermediate Sales Commissions Analyst is a grade 6.

Assist with worldwide commission calculations, reporting, and first-tier end user support
Track and research compensation issues and provide analysis to facilitate timely resolution
Thoroughly understand and execute calculations on all compensation plans to ensure accuracy
Ensure commission plan participants are accurately credited for their transactions
Competency with compensation analytics tools required to support Sales and Sales Operations
Track and report on the status of plan acceptance to ensure compliance and timeliness
Maintain a focus on process improvement by identifying opportunities for efficiency and implementing time/resource saving solutions
Support SOX compliance, documentation, and reporting
Prepare ad hoc analysis & participate on projects as needed

Requirements

BA/BS degree in accounting, finance, economics or other quantitative fields preferred
Demonstrated progressive relevant experience and an understanding of sales incentive programs, processes and procedures
Analytical skills with the ability to interpret and analyze data
A detail-oriented self starter with excellent problem solving, interpersonal and organizational skills
Excellent written and verbal skills
SFDC, Google Workspace and incentive compensation management tool experience
SaaS and B2B experience preferred
Interest in GitLab, and open source software
You share our values, and work in accordance with those values
Leadership at GitLab
Ability to use GitLab

Senior Sales Commissions Analyst

The Senior Sales Commissions Analyst is a grade 7.

Responsibilities

Assist with worldwide commission calculations, reporting, and first-tier end user support
Track and research compensation issues and provide analysis to facilitate timely resolution
Thoroughly understand and execute calculations on all compensation plans to ensure accuracy
Ensure commission plan participants are accurately credited for their transactions
Competency with compensation analytics tools required to support Sales and Sales Operations
Track and report on the status of plan acceptance to ensure compliance and timeliness
Maintain a focus on process improvement by identifying opportunities for efficiency and implementing time/resource saving solutions
Support SOX compliance, documentation, and reporting
Prepare ad hoc analysis & participate on projects as needed

Requirements

BA/BS degree in accounting, finance, economics or other quantitative fields preferred
Demonstrated progressive relevant experience and an understanding of sales incentive programs, processes and procedures
Analytical skills with the ability to interpret and analyze data
A detail-oriented self starter with excellent problem solving, interpersonal and organizational skills
Excellent written and verbal skills
SFDC, Google Workspace and incentive compensation management tool experience
SaaS and B2B experience preferred
Interest in GitLab, and open source software
You share our values, and work in accordance with those values
Leadership at GitLab
Ability to use GitLab

Senior Manager, Sales Commissions

Job Grade

The Senior Manager, Sales Commissions is a grade 9.

Responsibilities

Own worldwide commissions calculations, reporting, policies and provide first-tier support for all end-user technical or commission inquiries. Includes sales, customer success, alliances, and market development.
Partner with various functions such as Sales Operations, People Operations and Finance to establish best practices, as well as drive ongoing process refinement to improve the efficiency and accuracy of sales commissions methodology, calculations and reporting
Provides high quality, timely responses to the CRO management team and communicates complex logic and analysis in a manner that is consumable
Ownership of commissions systems process and infrastructure, along with project manage implementation of any changes
Participate as a key member of the Sales Incentive team and provide guidance on global design, delivery of deployed plans, governance, controls, metrics and best practices
Research compensation issues, disputes, appeals and provide analysis to facilitate resolution.
Responsible for timely and accurate preparation of monthly accruals, deferrals, reconciliations and provide fluctuation analysis for commissions accounting
Train new hires with variable compensation on plans and system
Maintain data integrity within Xactly, Salesforce.com and other related systems
Assist external audit firm on commission related matters for quarterly reviews and annual audits and ad hoc requests
Ensure compliance with SOX for compensation documents, processes, programs and policies

Requirements

BA/BS degree in accounting, finance, economics or other quantitative fields preferred
Demonstrated progressive relevant experience and a solid understanding of sales incentive programs, processes and procedures
Advanced analytical and modeling skills with the ability to interpret and analyze data
Ability to partner, collaborate and influence across functional areas (e.g. Finance, People Operations and Sales) and support multiple business partners
Excellent problem solving, project management, interpersonal and organizational skills
Deep SFDC, Commission Tool expertise and knowledge of typical enterprise SaaS tools
SaaS and B2B experience preferred
Interest in GitLab, and open source software
You share our values, and work in accordance with those values.
Leadership at GitLab
Ability to use GitLab

Director, Sales Commissions

Job Grade

The Director, Sales Commissions is a grade 10.

Responsibilities

Lead worldwide commissions calculations, reporting, policies and ensure first-tier support for all end-user technical or commission inquiries
Build a best practice focused Sales Commissions team providing direction, mentorship and coaching
Attract and retain team members by knowing each individual’s capabilities and aspirations and investing in their growth
Partner with various functions such as Sales Strategy, Sales Operations, Deal Desk, People Operations, Total Rewards, Legal, Sales Systems and Finance to establish best practices, as well as drive ongoing process refinement to improve the efficiency and accuracy of sales commissions methodology, calculations and reporting
Provide routine, timely and accurate reporting and analysis on incentive compensation components, payments and other related items to the CRO and Finance leadership teams and communicates complex logic and analysis in a manner that is consumable
Leverages analyses to drive appropriate actions (e.g., correction of errors, acceleration where seeing success)
Recommend and influence iterations applicable to cross-functional team’s practices impacting the Sales Commissions team which is dependent on various upstream and downstream data and demands to meet Commission deadlines with accurate and timely results
Ownership of commissions systems process and infrastructure, along with overseeing project management of any changes and providing recommendations to drive operational efficiencies.
Provides guidance and oversight to global design, delivery of deployed plans, governance, controls, metrics and best practices
Co-lead Incentive Compensation Committee to review compensation issues, disputes, appeals and provide analysis and recommendations to facilitate resolution
Oversees and reviews reporting in both Xactly and Salesforce to ensure data integrity between the systems
SME leader for internal and external audit teams on commission related matters for all incoming requests
Provide recommendations and ensure compliance for SOX controls related to Sales compensation documents, processes, programs and policies

Requirements

10+ years experience in sales commissions, preferably with Enterprise SaaS companies
7+ years people management experience
BA/BS degree in accounting, finance, economics or other quantitative fields preferred
Demonstrated progressive relevant experience and a solid understanding of sales incentive programs, processes and methodologies
Advanced analytical and modeling skills with the ability to interpret and analyze data
Ability to partner, collaborate and influence across functional areas and support multiple business partners
Excellent problem solving, project management, interpersonal and organizational skills
Deep SFDC, Xactly Incent expertise and knowledge of typical enterprise SaaS tools
Interest in GitLab, and open source software
You share our values, and work in accordance with those values
Leadership at GitLab
Ability to use GitLab

Hiring Process

Applicants for this position can expect the hiring process to follow the order below. Please keep in mind that applicants can be declined from the position at any stage of the process. To learn more about someone who may be conducting the interview, find their job title on our team page.

Selected candidates will be invited to schedule a 30min screening call with one of our Global Recruiters
Next, candidates will be invited to schedule a first interview with the Hiring Manager
Next, candidates will be invited to interview with 2-5 teammates
There may be a final executive interview

Additional details about our process can be found on our hiring page.

About GitLab

GitLab Inc. is a company based on the GitLab open-source project. GitLab is a community project to which over 2,200 people worldwide have contributed. We are an active participant in this community, trying to serve its needs and lead by example. We have one vision: everyone can contribute to all digital content, and our mission is to change all creative work from read-only to read-write so that everyone can contribute.

We value results, transparency, sharing, freedom, efficiency, self-learning, frugality, collaboration, directness, kindness, diversity, inclusion and belonging, boring solutions, and quirkiness. If these values match your personality, work ethic, and personal goals, we encourage you to visit our primer to learn more. Open source is our culture, our way of life, our story, and what makes us truly unique.

Top 10 Reasons to Work for GitLab:

Mission: Everyone can contribute
Results: Fast growth, ambitious vision
Flexible Work Hours: Plan your day so you are there for other people & have time for personal interests
Transparency: Over 2,000 webpages in GitLab handbook, GitLab Unfiltered YouTube channel
Iteration: Empower people to be effective & have an impact, Merge Request rate, We dogfood our own product, Directly responsible individuals
Diversity, Inclusion & Belonging: A focus on gender parity, Team Member Resource Groups, other initiatives
Collaboration: Kindness, saying thanks, intentionally organize informal communication, no ego
Total Rewards: Competitive market rates for compensation, Equity compensation, global benefits (inclusive of office equipment)
Work/Life Harmony: Flexible workday, Family and Friends days
Remote Done Right: One of the world's largest all-remote companies, prolific inventor of remote best practices

See our culture page for more!

Work remotely from anywhere in the world. Curious to see what that looks like? Check out our remote manifesto and guides.

Last modified January 29, 2024: fix: Fix links to the "Working Groups" directory and the "Organizational Structure" page. (c556f941)

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