Product Manager

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Role

Product Managers at GitLab have a unique opportunity to define the future of the entire DevOps lifecycle. We are working on a single application that allows developers to invent, create, and deploy modern applications.

We want to facilitate onboarding to Concurrent DevOps: users may not be aware of its potential, we will show them how easy and powerful it is! We want to support large teams working on mission-critical software across the entire company, and also single developers starting a new visionary project from scratch.

We work in a very unique way at GitLab, where flexibility and independence meet a high paced, pragmatic way of working. And everything we do is in the open.

We are looking for talented product managers that are excited by the idea to contribute to our vision. We know there are a million things we can and want to implement in GitLab. Be the one making decisions.

We encourage people to apply even if they don't have an established background in this role yet, but they feel this page describes exactly what they have a strong attitude for. Product managers always start off somewhere, and it's ok if that somewhere is GitLab.

We recommend looking at our about page and at the product handbook to get started.

Responsibilities

• Drive the product in the right direction
  • Build an effective roadmap to prioritize important features properly
  • Take high-level feature proposals and customer problems and break them into small iterations that engineering can work on
  • Balance new features, improvements, and bugfixes to ensure a high velocity and a stable product
  • Consider the business impact, ROI, and other implications when taking important decisions
• Take an active role in defining the future
  • Contribute to the product vision, together with the Head of Product and VP of Product
  • Create and maintain a vision for your product area
  • Create and maintain the vision for each product category
  • Innovate within your product area by proposing ambitious features
  • Follow innovation in your product area
  • Communicate and evangelize your product vision internally and among the wider community
• Manage the product lifecycle end-to-end
  • Follow feature development end-to-end; provide guidance and feedback to engineers and designers; ensure everyone is aligned
  • Be the voice of the customer and the subject-matter expert for your group
  • Contribute to documentation, blog posts, demos, and marketing materials for product features
  • Collaborate with other Product Managers, UX, and engineers in cross-area features to build a single application
  • Manage the uncertainty in an efficient way, adjusting plans to new working conditions
• Engage with stakeholders in two-way communication
  • Assist Sales, Support, Customer Success, and Marketing as the subject-matter expert for your area
  • Talk to customers and engage with the community regularly
  • Engage with analysts on briefings and product evaluations
  • Work with the entire Product team to share improvements and best practices

You are not responsible for

• A team of engineers: you will take the lead in decisions about the product, but not manage the people implementing it
• Capacity planning: you will define priorities, but the Engineering Manager evaluates the amount of work possible
• Shipping in time: you will work in a group, but the group is responsible for shipping in time, not you

Requirements

• Experience in product management
• Strong understanding of Git and Git workflows
• Knowledge of the developer tool space
• Strong technically: you understand how software is built, packaged, and deployed
• Passion for design and usability
• Highly independent and pragmatic
• Excellent proficiency in English
• You are living wherever you want
• You share our values, and work in accordance with those values
• Bonus points: experience with GitLab
• Bonus points: experience in working with open source projects

Specialties

Verify (CI)

We're looking for product managers that can help us work on the future of DevOps tools; specifically, building out continuous integration (CI), code quality analysis, micro-service testing, usability testing, and more.

Requirements

• Strong understanding of DevOps, CI/CD, and Release Automation
• Significant experience with Kubernetes and Docker

Release (CD)

We're looking for product managers that can help us work on the future of DevOps tools; specifically, building out continuous delivery (CD), release orchestration, features flags, and more.

Requirements

• Strong understanding of DevOps, CI/CD, and Release Automation
• Understanding of deployment infrastructure and container technologies
• Significant experience with Kubernetes and Docker

Configure

We're looking for product managers to help us work on the future of DevOps tools; specifically, building out configuration management and other operations-related features such as ChatOps.

Requirements

• Strong understanding of CI/CD, configuration management, and operations
• Understanding of deployment infrastructure and container technologies
• Significant experience with Kubernetes and Docker

Serverless

We're looking for product managers to help us work on the future of DevOps tools; specifically, building out serverless application and function management.

Requirements

• Strong understanding of DevOps and cloud-native application development
• Understanding of deployment infrastructure, container technologies, and serverless functions
• Significant experience with Kubernetes and Docker

Distribution and Packaging

We're looking for product managers that can help us work on the future of DevOps tools; specifically, building out packaging features such as Docker container registry and binary artifact management, and distribution features as as cloud-native Helm charts.

Requirements

• Strong understanding of CI/CD and package management
• Understanding of deployment infrastructure and container technologies
• Significant experience with Kubernetes and Docker
• Experience with Java development practices

Secure

We're looking for product managers that can help us work on the future of developer tools; specifically, building out application security testing, including static analysis and dynamic testing.

Requirements

• Strong understanding of CI/CD and automated security testing
• Understanding of deployment infrastructure and container technologies such as Kubernetes and Docker

Growth

Get more people to use and contribute to GitLab, mainly the Community Edition (CE). Marketing gets us awareness and downloads. Your goal is to ensure people downloading our product keep using it, invite others, and contribute back. You report to the VP of Product.

Goals

1. Conversion of download to 30 day active (install success * retention)
2. Growth of existing CE installations (growth of comments measured with usage ping)
3. Growth in the number of new people that contributed merged code

Possible Improvements

1. Auto install let's encrypt
2. Check open to new users by default
3. Check invite by email function
4. Usage ping for CE
5. Ensure installers are very simple
6. First 60 seconds with a product
7. Measure contributors like a SaaS funnel (activation, retention)
8. Improve data for Usage ping EE
9. Improve zero-states of project (hints on first action)
10. New feature show-off / highlighting
11. Great experience when not logged in (commenting)
12. Great experience when not a project member (edit button works)
13. Make it easier to configure email
14. Make it easier to configure LDAP

You'll work with

• Other PM's
• Developers (implement some things self, some with help of experts)
• Community team
• Developers
• Merge request coaches

Requirements

• Deep understanding of UX and UI
• You've built web applications before in Ruby on Rails (be it personal or professional)
• You're pragmatic and willing to code yourself
• You're able to independently find, report and solve issues and opportunities related to growth in the product
• Good understanding of Git
• Able to make wireframes and write clear, concrete product specifications

Responsibilities

• Plan and execute on improvements in GitLab related to growth
• Write specs and create wireframes to communicate your plans
• Ship improvements every month and make it possible to report on those improvements
• Do data analysis whenever useful
• Assist the rest of the team with topics related to growth
• Build and expand tools related to growth (version.gitlab.com and others)

Relevant links

• Product Handbook
• Engineering Workflow

Meltano (BizOps Product)

We're looking a product manager to shape the future of data science tools. You would be taking GitLab's approach to complete devops, and apply it to Meltano. Meltano is an open source convention-over-configuration framework for data science, analytics, business intelligence, and data science. We will leverage version control, CI, CD, Kubernetes, and review apps. We aim to help customers answer difficult questions e.g., how can I acquire the highest customer lifetime value (LTV) at the lowest customer acquisition cost (CAC). We are creating open source, deeply-integrated tools without using traditional BI tools.

It'll be your job to work out what we are going to do and how. We need a full-stack PM, i.e. someone who can write code, update pipelines, and do whatever it takes to get things done and shape the future of data science.

Requirements

• Strong understanding of business operations, business intelligence, data warehousing, etc.
• Experience with CI/CD and containers. Knowledge of Kubernetes and GitLab CI/CD a plus.

Apply

Please note that if we are actively hiring for a position, you will see it listed on our jobs page, where all of our current openings are advertised. To apply, please click on the name of the role you are interested in, which will take you to our applicant tracking system (ATS), Greenhouse.

Avoid the confidence gap; you do not have to match all the listed requirements exactly to apply. Our hiring process is described in more detail in our hiring handbook.

About GitLab

GitLab Inc. is a company based on the GitLab open-source project. GitLab is a community project to which over 1,000 people worldwide have contributed. We are an active participant in this community, trying to serve its needs and lead by example. We have one vision: everyone can contribute to all digital content, and our mission is to change all creative work from read-only to read-write so that everyone can contribute.

We value results, transparency, sharing, freedom, efficiency, frugality, collaboration, directness, kindness, diversity, boring solutions, and quirkiness. If these values match your personality, work ethic, and personal goals, we encourage you to visit our primer to learn more. Open source is our culture, our way of life, our story, and what makes us truly unique.

Top 10 reasons to work for GitLab:

1. Work with helpful, kind, motivated, and talented people.
2. Work remote so you have no commute and are free to travel and move.
3. Have flexible work hours so you are there for other people and free to plan the day how you like.
4. Everyone works remote, but you don't feel remote. We don't have a head office, so you're not in a satellite office.
5. Work on open source software so you can interact with a large community and can show your work.
6. Work on a product you use every day: we drink our own wine.
7. Work on a product used by lots of people that care about what you do.
8. As a company we contribute more than we take, most of our work is released as the open source GitLab CE.
9. Focused on results, not on long hours, so that you can have a life and don't burn out.
10. Open internal processes: know what you're getting in to and be assured we're thoughtful and effective.

See our culture page for more!

Work remotely from anywhere in the world. Curious to see what that looks like? Check out our remote manifesto.