Software Innovation in Financial Services

This survey of C-level financial services executives examines how AI is reshaping the industry, the unique regulatory and security considerations facing FinServ organizations, the critical role of human expertise alongside AI adoption, and how leaders are measuring the business impact of software innovation investments.

• How 93% of FinServ executives report business growth tied to AI investments, with a 53% revenue increase over the past year
• Why 93% expect agentic AI to become the industry standard within 3 years — and what governance measures are being implemented
• The human skills FinServ leaders value most, including strategic vision, creativity, and innovation
• How 95% of FinServ organizations have adopted frameworks linking software development to key business outcomes